Terms and Conditions

These Terms of Use incorporate the Privacy Policy and the Purchase, Exchange and Return Policy, as well as other rules or terms that may be displayed on specific pages of the VESTEM website and/or communicated to the User upon notification. VESTEM is available. à disposal to clarify any doubts.

** Due to inconsistency in the system, some products may have a zero value on the website, if this happens please contact our SAC, orders made with these products will be reversed automatically.

1. DEFINITIONS

1.1. User: Anyone browsing the Vestem online store.

1.2. Customer: Any User who makes a purchase or uses an exchange voucher to purchase products at the Vestem online store.

1.3. Restricted personal area: section of the Vestem online store accessed by the User by providing a login and password.

1.4. Login: identification chosen by the User when completing the registration to access the; Restricted personal area and exclusive functionalities of the Vestem online store.

1.5. Password: Set of characters that serves as proof of the User's identity, whose knowledge must be exclusive and unique.

1.6. Registration Data: Set of personal information of a User in order to identify him from others, such as the identity document number (RG or RNE), individual registration (CPF), residential or business address, full name, among others.

2. NAVIGATION

2.1. The Vestem online store is free. It is best viewed with a minimum resolution of 1024 pixels and is best viewed with a minimum resolution of 1024 pixels. compatible with browsers: Microsoft Internet Explorer, version 7 or higher; and Mozilla Firefox, version 3 or higher.

2.2. To view some of the content available in the Vestem online store, you will need to click on the button. The installation of the Adobe Flash Player application is required, in addition to Java Script resources and cookies enabled in the browser.

2.3. The User is You are responsible for installing/enabling such features on your computer equipment, as well as keeping it safe through the use of security tools. logic, such as antivirus and personal firewall.

2.4. Unless otherwise provided or otherwise notified, the Vestem online store will endeavor to provide you with the right information. keep all content available 24 (twenty-four) hours a day, 07 (seven) days a week, based on the official time in Brasilia. However, it does not guarantee continuous or uninterrupted access to the website.

2.4.1. Eventually, the site may be removed. not available due to:

i) technical and/or operational maintenance that requires the removal of the site from the air or makes it impossible to access;

ii) acts of God or force majeure;

iii) actions by third parties that prevent the website from being made available;

iv) interruption or suspension of services provided by telecommunications service providers; and

v) occurrences of failures in the transmission and/or routing in the access to the; Internet, among others.

3. REGISTRATION

3.1. Despite the existence of free navigation pages, the acquisition of any products and/or services advertised to the public is free of charge. Online store Dress will only be given to you. upon completion of a registration procedure by the User.

3.1.1. Such registration will imply: in the creation of a unique navigation profile, which will make it possible to the User access to a restricted personal area, in addition to the execution of specific activities and participation in loyalty programs

3.1.2. Information on the processing of personal data provided in the registration process can be obtained in our Privacy Policy.

3.2. When registering, the User undertakes to provide true and up-to-date information about himself, and his legal guardian, if he is a minor. 18 (eighteen) years old, as well as to keep such information updated.

3.2.1. The User, therefore, will be able view and change your registration data later, at any time, by accessing the; This is your personal restricted area.

3.3. During registration, the User will state: your express consent to the Terms of Use of the Vestem online store, through an electronic validation procedure whose registration will be processed. securely stored.

3.4. The User will receive, in his e-mail box, a message referring to the confirmation of your registration in the Vestem online store containing an activation link.

3.5. If the User does not agree with the Terms of Use of the Vestem online store, it will not be accepted. It is possible that it performs the activities inherent to exclusive browsing profiles.

3.6. Prior to the official launch of the Vestem online store, specifically for the purpose of promoting the same, the User will be able to use the online store. register your electronic mail address (e-mail) in a contact list of people interested in receiving electronic messages containing information and news (newsletters).

3.6.1. After the official launch of the Vestem online store, the User who is not subscribed to the list for sending newsletters will be able to send the newsletter. subscribe to it, at any time, by accessing the This is your personal restricted area.

3.6.2. The User will be able to unsubscribe from such newsletters sending list at any time, simply by clicking on the unsubscribe link contained in the body of the newsletter itself.

3.7. During the registration process, the User must: create a personal, non-transferable and confidential password.

3.7.1. This password must be used. contain at least 6 (six) characters, including letters, numbers and special characters and be difficult to guess, not recommending the use of sequences of letters and numbers. numbers, names of close loved ones and/or special dates.

3.7.2. The User shall: ensure the security of your password, and must change it immediately if you become aware or suspect that it has been discovered by a third party.

3.7.3. In case of forgetfulness, the User may request the sending of your password to your registered email, in the item “I forgot my password”.

3.8. The User will be able to cancel your registration later, at any time, by accessing the; Enter your restricted personal area in the Cancellation of Registration item.

3.8.1. Eventual cases of default by the User will be handled independently, as provided for in our Purchase Policy, an integral part of these Terms of Use .

3.8.2. Eventual cases of investigation of civil and criminal responsibilities of Users who violate these Terms of Use will be treated independently.

4. INTELLECTUAL PROPERTY

4.1. The contents of the Vestem online store, including, but not limited to, any programs, data and files, as well as the use of the expression Vestem as brand, corporate name and domain name, are exclusive properties or, eventually, are adequately covered by license/cession of use.

4.2. Simple access to the; Vestem online store does not grant the User any right to use the contents understood as all or a fraction, which are, were or will be available in it.

4.3. Therefore, the contents displayed in the Vestem online store may not, in any way, be copied, distributed, reproduced or disclosed, in any way , under penalty of civil and/or criminal liability.

4.4. Authorizations for use involving the copy of the contents available in the Vestem online store may be obtained upon prior request. via and formal authorization, provided that the purposes are strictly personal, non-commercial and do not involve modification of the contents.

4.5. Any content submitted to the publication by the User in the Vestem online store will be the User's exclusive civil and criminal responsibility and cannot be interpreted in any way as an act by Vestem.

4.6. VESTEM, however, reserves the right not to publish, as well as to remove any content considered morally or legally inappropriate.

4.7. The eventual withdrawal, even upon request, of any content must be removed. it will always be understood as a demonstration of prevention of unpleasantness and, never, as acknowledgment of any infraction by Vestem regarding the rights of third parties.

4.8. The images used in the Vestem online store may not reflect the original size or current situation of the reproduced content, being merely illustrative.

5. USER DUTIES

5.1. The User assumes all the burden and responsibility arising from his/her actions in the Vestem online store, being also responsible for the acts that third parties perform on their behalf, through the use of your login and password.

5.2. The User shall: indemnify Vestem for any damages and losses resulting from its actions or omissions that violate the provisions contained in these Terms of Use or the legal regulations in force.

6. LIMITATION OF LIABILITY

6.1. Due to operational issues, the Vestem online store is closed. subject to possible interruption problems, technical failure and temporary unavailability of operation.

6.1.1. Vestem disclaims any liability for damages of any nature that may arise from the lack of availability or continuity of operation of the Vestem online store.< /p>

6.2. The Vestem online store makes every effort to ensure the security and reliability of the Vestem online store and the content available therein, for which it employs various security controls. detecting, preventing, and combating malicious activity.

6.2.1. Therefore, the Dress will not be applicable. The Company is responsible for any damages and losses arising from the action of third parties, the inappropriate conduct of the User and/or that in any way escape its sphere of surveillance.

6.3. Vestem does not hold any responsibility for the User's navigation on external web sites, even when referenced in the Vestem online store, being a duty User must read the Terms of Use and Privacy Policy of the website accessed.

6.4. The Vestem online store is not responsible for any types of unavailability or errors that occur in the processing of payments through credit cards and affiliated banks.

6.5 If there is any promotional action, which due to a material error, contains values ​​disproportionately reduced in relation to the real value of the merchandise, the Vestem online store will not   You are required to honor the advertised values ​​or conditions. Bearing in mind that the principle of good faith If not understood, the purchase will be Canceled, as per the terms of the decisions of our Courts.

7. GENERAL PROVISIONS

7.1. The contents contained in the Vestem online store, including these Terms of Use, may be updated or modified at any time, and it is up to the User to carry out the verification. They will remain the same whenever you log in again.

7.2. Tolerance for any non-compliance with any of the items in this instrument shall not constitute a guarantee. novation and will not prevent it either.   their enforceability at any time.

7.3. In case of doubts regarding the If you enter the Vestem online store, its contents and these Terms of Use, the User must contact us at sac@vestem.com

7.4. These Terms of Use will be interpreted according to Brazilian legislation, in the Portuguese language, being elected the Jurisdiction of the District of São Paulo, Capital, with express waiver of any other, however privileged it may be, to resolve any doubt, pending or dispute arising from these Terms of Use.